• The Redback Team
  • The Redback Team

    5th January 2016

New Feature: Ever wanted to know who is paying attention on your web conferences?

Discover Redback's newest innovations

“What can I do to keep my online audience engaged and how can I track who is actually paying attention?” – Not surprisingly, this is one of the most common questions we get asked.

While there are many tools that can be used to increase engagement we have never really been able to track who is actually listening and paying attention during your web conferences or webinars – think about it, how do you know whether your attendees are browsing through emails or updating their Facebook status?

Well this is where it all changes… say hello to our little friend, The Presence Manager!

Presence Manager is a new web conferencing feature that can be used to measure how active and alert your attendees are throughout your online event.

How does it work?

The Presence Manager checks who is paying attention by polling attendees with a simple “Are you there?” type of message. The message, as well as frequency, randomness, and duration of the popup are all able to be customised. Reports are kept on the number of popups that were asked, as well as responses by each of the participants.


Why would you use The Presence Manager?

90% of our community have confessed to regularly checking their emails while participating in online events… still not convinced?

The Presence Manager is an excellent tool for continuing education programs to verify that participants are there and paying attention for the entire duration of a webinar; however, any industry can leverage it to measure the audience engagement or attentiveness.


We’ve created a step by step user guide to get you familiar with your new tool. Take a look and let us know what you think!


Until next time, Sara

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