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Our No Worries Guarantee!

  • Reliability

    99.9% availability of services - guaranteed uptime

  • Freedom

    No lock-in contract means you are free to leave at any time

  • Satisfaction

    If you aren't satisfied, you don't pay - no questions asked

  • Savings

    Redback will beat your current price by at least 10%

Why use us?

We deliver an unmatched level of security, support, ease of use and peace of mind to thousands of Australian and New Zealand organisations.

  • Local

    Local

    All of our collaboration services are based right here in Australia. That means your information stays on-shore, your data is protected and you get to experience the fastest online events in the market.

  • Human

    Human

    We offer complimentary support to both you and your online attendees. Best of all, our Customer Support Team is based in Australia and you get to speak to a real person... every single time.

  • Peace of Mind

    Peace of Mind

    We earn your business each and every time you use us. Pay as you go and cancel anytime. All services are backed by our No Worries Guarantee - If you aren't happy, you don't pay - no questions asked!

  • Accessible

    Accessible

    Online Meetings should be easy for Moderators and for participants. With Redback, as long as you have Flash, you can connect. No downloads means less support time and more collaborating time.

Need more reasons?
  • 97%

    OF OUR CUSTOMERS SURVEYED

    Prefer our services over our competitors

  • 1,798

    MANAGED DIGITAL EVENTS

    Delivered successfully in 2017

  • 13,301

    NUMBER OF PEOPLE

    Who voted in our Charity Spotlight

Helping you connect

    • Super Research Australia
    • ABA
    • HepAus
    • Mhpn
    • canteen
    • MS
    • blacmores
    • amnesty
    • KidsMatter
    • Australian-Government logo
    • Victoria Government logo
    • NSW GOVT
    • Premier-and-Cabinet-NSW-Gov
    • Australian Competition and Consumer Commission logo
    • NSW Planning and Environment logo
    • Hotel-Club
    • UGL
    • Bega
    • Fairfax
    • QANTAS
    • Redkite

Award Winning Excellence

  • Deloitte Technology Fast 500 Asia Pacific
  • 2.fast-v2-205x93
  • Deloitte Technology Fast 50 logo
  • Coolest Company logo
  • NSW Business Chamber Regional logo
  • BRW Fast 100 logo
  • Smart 50logo
  • Smart 50 logo
  • BRW Fast Starters Award logo
  • Csuite Awards logo
  • My Business Awards logo
  • Corporate-Live-Wire-Innovation-and-Excellence-Winner-2018

We're partnered with industry associations

  • Australasian Institute of Training and Development logo
  • ACPET logo
  • pco
  • AuSAE Logo Neutral Colour
  • fca
  • governance institute
  • AMI_logo tm transparent

Teleconferencing

High quality feature rich audio teleconferencing with live 24/7 support

Get your first 3 months free!

$0.08

Get Started

From $0.08 per minute, AUD, ex GST.

Day to Day Reservationless
Local Australian Dial In: $0.08/minute/participant + GST
1800 Australian/NZ Dial In: + $0.04/minute/participant+ GST

✩ FREE Web Conferencing
✩ International Toll Free Service: Price varies by location
✩ Audio Recording: $15.00 + GST
✩ 1st 3 Months Free! (1800 and International Toll Free excluded)

Large-Scale Operator Assisted
from $0.30 per minute + Management Fee
1800 Australian/NZ Dial In: + $0.04/minute/participant+ GST

✩ International Toll Free Service: Price varies by location
✩ Audio Recording: $15.00 + GST
✩ Operator Dial Out Service: $5.00/Participant

Web Conferencing is provided free of charge to our Teleconferencing customers!

Web Conferencing

Fast, feature rich, no downloads and free to our Teleconferencing customers

Get your first 3 months free!

$19.00

Get Started

From $19.00 per month, AUD, ex GST.

Capabilities Redback GoToMeeting WebEx Adobe Connect Skype for Business
Managed Solution
Australian Hosted
No Participant Downloads
Live Moderator / Participant Support
One Access Code for Tele / Web
Desktop Sharing
In-Room PPT Library
Q&A Chat Functionality
Q&A Chat Manager
Live Polling
Whiteboard
Video Player
Send File Option
In-Room Surveys
Live Webcam Functionality
Layout Customiser
VoIP Audio Option
One Touch Recording
Mobile Device Capability
Closed Captioning
Self-Service Reporting
Branding
Online Registration Portal
Payment Collection
Advanced Analytics

Reservationless Web Conferencing
Free for Teleconferencing users

✩ No set up fees
✩ No contracts
✩ Pay as you go

Licence Web Conferencing
$19 per month

✩ 15 Participants
✩ VoIP Only
✩ Unlimited usage

Video Conferencing

Cloud-based, high-definition, multi-point, video collaboration solution that integrates with Skype for Business and is download free

Get your first 3 months free!

$19.99

Get Started

From $19.99 per month, AUD, ex GST.

Capabilities Redback Skype for Business Zoom BlueJeans Google Hangouts
Desktop Sharing
H.323 Room Systems Additional Cost Yes via paid plugin
SIP Room Systems Yes via paid plugin
Up to 1080p
WebRTC
iPhone & Android App
On-Premise Deployment
Native S4B Integration
No Download Required
Dial-in via Phone Additional Cost
HD Content Sharing

Web Conference, Teleconference & Video Conference: 1 Passcode for all 3 services!
Enterprise Licence available.

Webinars

Designed to minimise internet bandwidth demands, hosted and supported in Australia and fully managed and supported by our local team of dedicated Event Managers

25% Off First Event

$109

Get Started

From $109 per month, AUD, ex GST.

Capabilities Redback GoToMeeting WebEx Adobe Connect Skype for Business
Managed Solution
Australian Hosted
No Participant Downloads
Live Moderator / Participant Support
One Access Code for Tele / Web
Desktop Sharing
In-Room PPT Library
Q&A Chat Functionality
Q&A Chat Manager
Live Polling
Whiteboard
Video Player
Send File Option
In-Room Surveys
Live Webcam Functionality
Layout Customiser
VoIP Audio Option
One Touch Recording
Mobile Device Capability
Closed Captioning
Self-Service Reporting
Branding
Online Registration Portal
Payment Collection
Advanced Analytics

Managed Webinars
from $600 per webinar

✩ Dedicated Project Management
✩ Registration Collection
✩ Email Marketing
✩ Presenter Training

DIY Licence Webinars
$109-$699 per month

✩ Unlimited Usage
✩ Brand your Platform
✩ Collect Payment
✩ Advanced Analytics

Webcasts

Experience the gold standard in digital events with dedicated project managers and delivery experts

25% Off First Event

$2,000

Get Started

From $2,000 per event, AUD, ex GST.

Digital Events Consulting

A Success Program that aligns your webinars and webcasts with your organisational strategy

25% Off First Consult

$2,500

Get Started

From $2,500 per consult, AUD, ex GST.

  • Hear it for yourself!

    “Redback made it easy – as soon as they became involved, the process became painless.”

    Hear it for yourself!
  • Hear it for yourself!

    “We have all the services we need with one provider and all at an affordable price.”

    Hear it for yourself!
  • Hear it for yourself!

    “It meant that we weren’t tied to deadlines and could still focus on the audience experience.”

    Hear it for yourself!
  • Hear it for yourself!

    "Why wouldn’t we use Redback? …their attention to detail, ongoing help and support is second to none."

    Hear it for yourself!
  • Hear it for yourself!

    "Just wanted to thank you for what has been a very professional, high quality and engaging online event. We received some excellent feedback on the event format and delivery."

    Hear it for yourself!
  • Hear it for yourself!

    “Webinars have made our programs more interactive and as a result, our members are more engaged.”

    Hear it for yourself!
  • Hear it for yourself!

    “Anyone working with the Redback team should be confident in their expertise and exceptional service.”

    Hear it for yourself!
  • Hear it for yourself!

    "We’re now receiving a fully supported service and saving at least 50% each month.”

    Hear it for yourself!
  • Hear it for yourself!

    “I wanted to work with an Australian company. It was great to find someone who based all of their operations locally”

    Hear it for yourself!
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