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  • The Redback Team
  • The Redback Team

    24th January 2018

Recent Teleconferencing Q&A | Teleconferencing Guides

Recording my conference

JAMIE FEB 08, 2016 09:55AM EST

Hi Guys,

I need to record a teleconference and then be able to listen to it afterwards – can you please provide me with instructions?

1 Community Answers

Best Answer122faf579eb8e4859cfe468a51548d1d

SaraFEB 08, 2016 10:01AM EST

 

Hi Jamie,

As a moderator simply press *4 on your keypad to record your Teleconference. You will then be able to download and host your recordings from your Account Management Portal. Login to your AMP here: https://amp.redbackconferencing.com.au/signon.aspx

Cheers,
Sara

 

International Participants

NATARSCHA DEC 22, 2015 09:37AM EST

Hi Redback,

I need to organise a conference with people located in the US participants, how do I arrange this?

Thanks,

2 Community Answers

Best Answer122faf579eb8e4859cfe468a51548d1d
SaraDEC 22, 2015 09:38AM EST

Hi Natarscha,

We have a list of over 50 International Toll Free Numbers, this means your international callers will not be charged to join your call. The list of numbers is available within your Account Management Portal – feel free to login here: https://amp.redbackconferencing.com.au/signon.aspx.

Cheers,
Sara

 

View in conversation

Best Answer122faf579eb8e4859cfe468a51548d1d

Sara Best AnswerDEC 22, 2015 09:38AM ESTRedback Conferencing Agent

Hi Natarscha,

We have a list of over 50 International Toll Free Numbers, this means your international callers will not be charged to join your call. The list of numbers is available within your Account Management Portal – feel free to login here: https://amp.redbackconferencing.com.au/signon.aspx.

Cheers,
Sara

 

Hosting Conferences

MARIA SHARNN DEC 17, 2015 04:28PM EST

Hi Redback,

Can I host more than one teleconference at a time? We have a few departments so just wondering…

1 Community Answers

Best Answer122faf579eb8e4859cfe468a51548d1d

SaraDEC 17, 2015 04:29PM EST

 

Hi Maria,

Absolutely. We can issue you and your organisation with as many moderator and participant pass codes as you need. There are no additional charges associated with additional pass codes.

Let us know if you would like to setup any additional codes.

Cheers,
Sara

 

 

 

Teleconferencing Reservation

JOSH DEC 11, 2015 10:26AM EST

Hi Redback,

I need to schedule a teleconference ASAP, how does it all work? What do I need to do?

Cheers,
Josh

1 Community Answers

Best Answer122faf579eb8e4859cfe468a51548d1d
SaraDEC 11, 2015 10:28AM EST

Hi Josh,

That’s no problem at all, there’s no need to schedule anything, the system is reservationless.

It’s just a matter of dialling your access number (depending on your location) and entering your moderator pass code. Advise your participants to do the same with their participant code.

Cheers,
Sara

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