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  • The Redback Team
  • The Redback Team

    24th January 2018

How to Join a Redback Web Conference | Attendee Joining Instructions

Before the Web Conference

Getting organised

It’s always a good idea to ensure you are prepared well in advance. To join a web conference you will need…

  • A computer with stable internet connection
  • Headphones if you plan to listen via VoIP
  • A telephone if you plan to listen via teleconference

Technical requirements
The only necessary requirement for you to join the web conference is a recent version of Adobe Flash.

  • Adobe Flash Player 11 and up (latest version preferred)
  • Click here to check your version of Flash
  • Click here to update or install Adobe Flash Player

Please click here for a further description including Browsers and operating systems.

Note: If you are joining using Google Chrome, you will have to enable Adobe Flash manually. 

Step 1: Go to the joining link provided by you webinar organiser

Step 2: Click on the i icon as shown below

Step_2

Step 3: Once the below pop up opens, simply click on the drop down box alongside Flash, and select ‘Always allow on this site’

Step_3

Joining the web conference
Simply follow the instructions as provided by the host of your meeting. You should have received details confirming one of two ways to join…


Joining from a Mobile or Tablet Device
Simply visit the App Store or Google Play, search for ‘Webinato’ and then install the Application. Once the free Application has been installed, switch your device off and then turn it back on. You can now access the online conference via your standard browser without the need to open the OmNovia Application again.

To join a web conference, go to www.redbackconferencing.com.au and select ‘Join a Web Conference’.

Here is a full list of available features for both IOS and Android devices;

Feature Android iOS
Voice / Audio
Slide Show
Co-Browser
Polls
Q&A
Whiteboard
Notes
Announcements
eCurtain
Documents Folder Links
Collapsible chat and participants panel
End Marketing URL
Uploaded Videos in Video Player
Desktop Sharing
Single Sign On Support
Live Video
Audio Player
Closed Captioning
Survey

During the Web Conference
What will it look like?

Once you have successfully joined the web conference you will see a screen similar to the image below.

iMac

How can I talk to the presenter or ask questions?

  • If your presenter chooses to keep the audio lines open you will be able to verbally communicate with them through the teleconference or microphone
  • If your presenter chooses to mute all lines you will be able to communicate with them via the chat box as seen below

Chat-Box

Will people be able to see me?

The only way people will be able to see you is if your webcam is activated. For this to occur, the presenter must first grant you permission and you must also allow your webcam to be activated.

Can I make the presentation larger?

Yes, as a participant, you can enlarge the presentation to full screen at any time. Whenever you see the icons below, simply click on them to enlarge. To exit, simple press the esc key on your keypad.
Full Screen: Click this icon to enlarge an entire PowerPoint Presentation
Kiosk Mode: Click on this icon to enlarge the entire web conferencing interface. Please note that chat will not work in this mode.

Support and Assistance
What happens if I need help?As a participant, you are able to contact the Redback Client Care team at any time for assistance. They can be contacted on the following details…

Phone: 1800 733 416 or 02 8014 5150

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