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One of the main benefits of our Webinar and Webcast platforms has always been the ease of joining – there’s no downloads because they all run off Adobe Flash.

However, Google have made an update to their web browser Chrome. If you are using Google Chrome to join a Redback Webinar or Webcast you will first need to enable Adobe Flash in order to view the video content.

The good news is, you can permanently enable Flash in Chrome in three simple steps. Meaning you’ll never have any issues joining an online event again.

Step 1: Open Google Chrome and type in the following address: www.webcasts.com.au/digital-event-landscape
Step 2: Click on the i icon as shown below

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Step 3: Once the below pop up opens, simply click on the drop down box alongside Flash, and select ‘Always allow on this site

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We have also updated our Attendee Joining Guides to include this information. If you are organising webinars or webcasts, please make sure you always provide these links to your attendees before your events.

Click here to view the Attendee Overview Documents

If you have any questions, please contact our Customer Support Team on the details below:

support@rdbk.com.au
Australia: 1800 733 416
NZ: 0800 231 717
International: +61 2 9037 0330

Until next time,
The Redback Team

Hybrid, VoIP, Engagement Scores, Webcast…

If you’ve ever hosted your own Digital Event you’ve no doubt heard some of this all before. Loads of jargon that means absolutely nothing and in the end, just confuses you even more!

Here at Redback, we get it. That’s why we’ve put together a handy cheat sheet that explains what everything means in its simplest format.

Download our two-page guide to uncover the jargon and kick start your digital event journey.

Click here to uncover the jargon!

Until next time,
Sara

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Collaboration Technology has come a long way. From traditional teleconferencing to presenting from anywhere in the world using superior web conferencing platforms, a lot has changed. And while all of this has transformed the way we work and made us all much more efficient, sometimes you just want to be able to see who you are talking to!

Since May 2016 we have been working with Ezuce, a derivative of the longest running Collaboration Network in the world, to bring together our own Cloud Video Conferencing Service that gives you all the benefits at a fraction of the cost. Here’s what it’s all about:

– High Definition, Multi -Point Video Conferencing allowing you to connect up to 50 participants
– No need to download software – choose to access via WebRTC in your browser
– Locally hosted – all your data remains here in Australia
– Automatic Bandwidth Optimisation for those in poor connectivity areas
– Instant access via your desktop, Android or Apple Device through Redback App
– Already using Redback? You can use the same codes for Redback Video
– Personalise your own layout and activate sub-conferences

DISCOVER MORE (1)
The Technology:

For us, it’s always been about working with technology partners that offer the best products available. When it came to a video conferencing partner, Ezuce was a clear choice. We can now offer our Australian customers a new level of individualised control with a personalised meeting experience.

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Stacking up the Competition:

We get it, making the decision to implement any solution can be difficult. Who offers the best platform? What if I make the wrong decision? This is why we’ve done the hard work for you. Here’s how Redback Video compares to
BlueJeans, Vidyo, Lifesize and Google.

DISCOVER MORE (3)
The Pricing:

Every organisation is different, and we’re confident our pricing reflects that. Whether you’re looking to share one licence around your office or hold up to 50 concurrent meetings at once, the option is there!

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For more information on how you can get started with Redback Video contact us at marketing@redbackconferencing.com.au or 1800 733 416.

Until next time,
The Redback Team

We all know how powerful video streaming can be – whether you’re interviewing a panel of guests, training and educating or delivering important announcements, the ability to connect visually and engage cannot be underestimated.

But where do you go? You’ve got the speakers and you have your webcast booked – now all you need is a central Sydney studio to stream from, right?

Welcome to Studio Redback – Level 11, 301 George Street Sydney!

  • Located right in the heart of Sydney’s CBD
  • State of the art studio recording equipment
  • Professional Videographers
  • High Definition Video Equipment
  • Customisable Layout Options
  • Project Management

Want to see the studio in action?

Take a tour

Until next time,
#SaraAndAiza

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