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  • The Redback Team
  • The Redback Team

    26th January 2017

Year in Review: Our Top Blogs and Webcasts from 2016

What to read from 2016

From having our CEO spend a day working the phones in support, to learning about how to bounce back from mental health challenges with confidence, 2016 was a busy year indeed! And with 2017 well underway, we thought it would be a great time to reflect back on our most popular blogs and Business Skills Webcasts from the past 12 months to get you ready for the year ahead.

Blogs

1.Stop Murphy’s Law from Getting in the Way of Your Webinar – Anything that can go wrong, will go wrong. And webinars are no exception. In this blog we learnt how to mitigate risks with hybrid webinars, and the importance of using a facilitator and training your presenters. Click here to read

2.Take Control of Your Teleconference with These 4 Commands – Teleconferencing is more than just picking up the phone and talking. Check out this blog to learn how to make the most of your next call. Click here to read

3.A Day in the Life of…Customer Support! – What happened when our CEO spent a day on the front lines with our Support Team? Check out the blog to find out all the details and learn more about our ‘A Day in the Life of’ initiative. Click here to read

Click here to take a look at all Redbacktalk Blogs

Business Skills Webcasts

1.Bouncing Back with Confidence: A Mental Health Panel Discussion – Mental Health disorders are set to affect nearly half our population at some stage in their lives. In this webcast, the expert panel discussed how we can channel these experiences into positive life changing events. Click here to watch

2.How to Set-Up and Run a Mentoring Program – Effective mentoring programs are key to the success of any business. Join Melissa Richardson from the Art of Mentoring as she looks at how to set up an effective mentoring program. Click here to watch

3.We Need to Talk: How to Handle Difficult Conversations – Learn how to turn your difficult and challenging conversations from verbal tugs of war into positive, collaborative, productive and constructive problem-solving sessions with less stress and more success. Click here to watch

Click here to watch all Business Skills Webcasts from 2016

We hope you enjoyed all of our content over the past 12 months and look forward to creating more of the stuff you love in 2017!

Until next time,
Vesna

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